# Syllotips

> Syllotips is the continuous improvement layer for enterprise AI agents. It combines human expertise, governed memory, and reliability monitoring to help AI agents in customer experience, sales enablement, and field service improve over time instead of repeating the same mistakes. Syllotips improves existing AI systems (RAG, Microsoft Copilot Studio, LangGraph-style agents) and also provides a native governed agent runtime, through three core modules: Sources, Agents, and Continuous Improvement.

## Product

- [Product Overview](https://syllotips.com/products/product-overview): What Syllotips is and how its modules fit together.
- [Human-in-the-Loop](https://syllotips.com/products/human-in-the-loop): How Syllotips routes uncertain AI answers to Subject Matter Experts and turns their corrections into governed memory.
- [Agentic AI](https://syllotips.com/products/agentic-ai): Native governed agent runtime and vertical agents built on Syllotips.
- [Sources](https://syllotips.com/products/sources): Governed knowledge ingestion, OCR, parsing, and embeddings.
- [Integrations](https://syllotips.com/products/integrations): Frameworks and platforms Syllotips connects to, including LangGraph, Microsoft Copilot Studio, Salesforce Agentforce, and more.
- [Trust Center](https://syllotips.com/products/trust-center): Security and compliance posture, including SOC 2 Type II, GDPR, ISO 27001, and ISO 9001.

## Solutions

- [Customer Experience](https://syllotips.com/use-case/customer-experience): How Syllotips improves reliability and reduces escalations in AI-powered customer support.
- [Sales Enablement](https://syllotips.com/use-case/sales-enablement): How Syllotips reduces time-to-first-sale by scaling expert sales knowledge.
- [Field Service Troubleshooting](https://syllotips.com/use-case/field-service-troubleshooting): How Syllotips captures senior technician expertise for field service AI agents.
- [Knowledge Creation & Transfer](https://syllotips.com/use-case/knowledge-creation-transfer): How Syllotips turns undocumented expert knowledge into reusable, governed memory.
- [Banking](https://syllotips.com/solutions/banking), [Insurance](https://syllotips.com/solutions/insurance), [Telco](https://syllotips.com/solutions/telco), [Retail](https://syllotips.com/solutions/retail), [Energy & Utilities](https://syllotips.com/solutions/energy-utilities), [Defense](https://syllotips.com/solutions/defense): Industry-specific applications of Syllotips.

## Customer Stories

- [EOLO Case Study](https://syllotips.com/case-studies/eolo): 40% reduction in escalations to Level 2 support and 81% of conversations reusing validated procedures.
- [Leonardo Assicurazioni Case Study](https://syllotips.com/case-studies/leonardo-assicurazioni): +30% improvement in time-to-first-sale for new advisors.

## Blog

- [Knowledge Management with AI](https://syllotips.com/blog/knowledge-management-with-ai): Why AI reliability depends on knowledge governance, not model quality.
- [Your AI Agents Don't Learn From Their Mistakes](https://syllotips.com/blog/your-ai-agents-dont-learn-from-their-mistakes): Why a Continuous Improvement Layer is needed to capture expert corrections as reusable memory.
- [Expert-in-the-Loop](https://syllotips.com/blog/expert-in-the-loop): Why AI is only as reliable as the experts behind it.
- [AI Agents in Customer Experience: Why Enterprise CX Fails](https://syllotips.com/blog/ai-cx-promises-failures-agents): Six structural gaps behind failed AI customer service deployments.

## FAQ

- [Frequently Asked Questions](https://syllotips.com/faq): Answers about what Syllotips is, how it works, security, deployment, and integrations.

## Company

- [Get a Demo](https://syllotips.com/get-demo): Request a demo of Syllotips.
- [Careers](https://syllotips.com/careers): Open roles at Syllotips.

## Optional

- [EULA](https://syllotips.com/eula)
- [ISO 9001](https://syllotips.com/iso-9001)