SylloTips
for IT Support

Managing IT support can be overwhelming. Your team deals with countless requests while trying to keep everything running smoothly. With SylloTips, you can automate the IT service desk and avoid answering the same question repeatedly. It's a simple, effective way to lighten the load and improve efficiency.

Overwhelmed by redundant tickets? Let AI take care of them!
Request A DemoDiscover Use Cases
The IT Support Challenge

Service desk teams
often deal with

Ticket Overload

Too many support tickets can overwhelm your team.

Delayed Responses

Urgent requests and routine tasks can slow down response times.

Repetitive Tasks

Manually troubleshooting the same issues drags down productivity.

Disorganized Information

Inconsistent systems and documentation make problem-solving harder.

Inefficiencies in Traditional IT Support

Service desk teams often struggle with outdated systems and fragmented workflows. Employees avoid using ticket systems due to frustration or doubt about their effectiveness, leading to wasted investments in unused tools.

This drives employees to informal channels, complicating support. Relying on emails, phone calls, and manual processes slows response times and creates inefficiencies, with agents answering the same questions repeatedly.

Syllotips Value

Key Benefits
of using Syllotips

Increase Productivity

Automate repetitive tasks so your IT team can handle more complex issues that need their expertise.

Improve Efficiency

Enhance service quality with AI. Reduce basic support requests by 75% and improve resolution speed by 30%.

Knowledge Sharing

Save and reuse useful information from IT agents to cut down on repeated questions and streamline support.

Easy Integration

Connect SylloTips with your current systems, like Microsoft Teams, for a smooth and straightforward setup.

People chatting in an office
The Solution

Why SylloTips is
Must-Have for IT Support

SylloTips is transforming IT support with a powerful
blend of AI and human expertise. Here’s how:
Instant Answers

Meet Sybil, our AI assistant, who quickly provides accurate answers to common IT issues by tapping into a comprehensive knowledge base. This ensures your team gets expert-approved solutions right away.

Efficient Ticketing

Our smart ticketing system streamlines the management of complex issues with expert oversight. Resolved tickets are saved for future reference, which reduces repetitive tasks and speeds up response times.

Up-to-Date Knowledge

The AI-driven platform continuously captures and reuses valuable knowledge, keeping your team equipped with the most current and relevant information.

Specialized Assistants

We’re excited to roll out specialized AI assistants designed to handle routine tasks such as troubleshooting and system updates. These new tools will help your team stay focused on higher-priority work.

SylloTips learns from your company experts and resources to automate tasks and answer questions, so you can focus on what truly matters.
Privacy policy  |  Cookie Policy  |  Resources  |  Investors & partners   |  Pre-Seed Plus