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Customer stories

Expertise compounds.
The results show up.

See how enterprise teams use the same Syllotips improvement loop across support, advisory work and internal operations.

Telecommunications infrastructure
EOLO · Customer support & network operations

Scale support expertise.
Reduce the repeat escalations.

EOLO connects frontline support with the knowledge of its Level-2 specialists, so resolved cases improve future interactions.

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Financial advisory at work
Leonardo Assicurazioni · Insurance advisor support

One expert interpretation.
Many better advisor answers.

Approximately 25 insurance experts turn uncovered advisor questions into reusable knowledge across complex product lines.

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~80%
Major retail bank · Commercial call-centre support

A two-year plateau.
A new result in four weeks.

An existing production RAG assistant moved from roughly 80% to more than 95% answer accuracy through a structured expert improvement loop.

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+38%
Major defence-technology company · Secure technical knowledge & field support

Scarce specialist knowledge.
Available where it is needed.

Internal knowledge and field-support agents put specialist engineering expertise to work in a sensitive, on-premises environment.

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+30%
Major tower company · Finance, HR, sustainability & internal procedures

Multiple domain agents.
One improvement process.

Approximately 20 experts support a shared learning loop across enterprise departments, turning resolved questions into reusable knowledge.

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Your next failure.
Your next improvement.

Bring a real agent or workflow. We’ll show you where Syllotips fits, what it can improve, and how to get started.

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