Reach useful accuracy sooner.
Close the accuracy gaps your documents and prompt tuning leave behind.
Close the gaps that prompt tuning and document indexing leave behind. Syllotips turns weak answers and expert corrections into validated knowledge your existing RAG can reuse.
Keep your agent and vector database. Make approved expert corrections available alongside your documents.
Close the accuracy gaps your documents and prompt tuning leave behind.
Resolve missing knowledge once, then reuse it across relevant questions.
Answer from approved corrections instead of re-retrieving and regenerating around the same knowledge gap.
Let subject-matter experts validate answers directly in Teams or Syllotips.
Retain policy facts, exceptions and the reasoning behind the right procedure.
The right answer depends on how an experienced colleague interprets a policy or handles an exception.
Procedures, products and source versions change while your agent keeps answering.
The same uncovered case creates another escalation, another expert answer and another IT ticket.
Can I return a sale item after 10 days?
No. Sale items cannot be returned.
Failure detected by SyllotipsRetrieved: General returns policy Sale-item rule: not found Answer: Sale items cannot be returned
The retrieved returns policy says nothing about sale items. The agent treats missing information as a reason to say no.
What is the return window for sale items?
“Unused sale items can be returned within 14 days of purchase.”
The expert validates the rule before it becomes retrievable knowledge.
The next question retrieves the expert’s contribution alongside the existing policy.
Sale-item returns · 14 days · Unused items
Expert-approved · Scoped · TraceableWhy is invoice INV-204 still unpaid?
I could not find that record. Please check the invoice number.
Failure detected by SyllotipsTool: lookup_supplier Input: INV-204 Result: No matching supplier
The invoice number is valid. The agent sends it to the supplier lookup, so the ERP returns no match.
Supplier lookup ← Invoice INV-204
“For an invoice question, use the invoice lookup first. Then read the payment status and hold reason.”
Your team validates and integrates the guidance before the agent uses it.
The corrected guidance routes the request to the invoice record and its payment status.
Invoice questions → Invoice lookup → Hold reason
Expert-approved · Scoped · TraceableSend the replacement to my new address.
Done. The replacement is going to your address on file.
Failure detected by SyllotipsRequested: New delivery address Address used: Account default Action: Replacement order created
The customer asked for a new address. The agent skips that check and uses the old address from the account.
Confirm new address → Create replacement
“When a customer requests a new address, ask for it and confirm it before creating the replacement order.”
Your team validates and integrates the new sequence before it is used.
The improved agent asks for the missing address and waits for confirmation before taking action.
New address requested → Confirm before ordering
Expert-approved · Scoped · TraceableYour primary RAG retrieves from its existing sources. Syllotips supplies validated expert contributions alongside that context, so the next interaction can use what your people have already resolved.
Questions, answers, retrieved context and conversation history support evaluation. Reviewers work in Teams or Syllotips while your AI team retains control of integration and deployment.
See the integration modelAccuracy after two years of iterative tuning
Accuracy after Syllotips improvement
Time to exceed the plateau
Major retail bank · Commercial call-centre RAG assistant · Reported deployment results
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